Terms and Conditions
1. Scope
These General Terms and Conditions (AGB) apply to all purchases made through TINCT.ch ("we", "us", "our") by consumers and businesses in Switzerland. By placing an order, you agree to these terms.
2. Products and Prices
All prices are stated in Swiss Francs (CHF) and include VAT where applicable. We reserve the right to change prices at any time. Product images may differ slightly from the actual product.
3. Ordering and Payment
Orders can be placed via our online store. Available payment methods include:
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Credit/Debit Cards
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PayPal
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Twint
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Bank Transfer
The order is binding upon confirmation, and we reserve the right to cancel orders in case of non-payment or suspected fraud.
4. Shipping and Delivery
We ship within Switzerland via SwissPost and offer the following delivery options:
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Standard Shipping: 2-4 business days
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Priority Shipping: 1-2 business days
Shipping costs are calculated at checkout based on weight and destination. Orders over 100CHF are subject to free shipping. If applicable, tracking number will be provided once the order is shipped. We are not responsible for delays caused by SwissPost.
5. Liability and Warranty
We guarantee that our products meet the stated specifications. Any defects must be reported within 60 days of receipt. Liability is limited to the product value and excludes indirect damages.
6. Privacy and Data Protection
We take data privacy seriously. We comply with Swiss data protection regulations and GDPR. Please refer to our Privacy Policy for details on data collection and usage.
7. Jurisdiction and Applicable Law
These terms are governed by Swiss law. The place of jurisdiction is Bern, Switzerland.
8. Cookie Policy
We use cookies to enhance the shopping experience. By using our website, you agree to the use of cookies. Customers may adjust cookie settings in their browser.
9. Electronic Communication Disclaimer
By using our website and services, you consent to receive electronic communications from us, including order confirmations, invoices, and promotional materials. Such communications are legally binding and satisfy any legal requirement that such communications be in writing. If you wish to opt out of marketing communications, you can do so by following the unsubscribe link in our emails.